Question 1

What is Prodo?

Accepted Answer

We describe ourselves as a creative medium. A space created for brands and creatives to showcase their distinctiveness. Four walls, fully customizable, built to accommodate the extent of your vision and capture the core of your imagination. Whether you’re hosting a pop-up, exhibition, event, or workshop, Prodo presents the perfect space for your creative needs.

Question 2

What types of spaces can I book through Prodo?

Accepted Answer

Currently, we offer a single pilot space. Here are the specs:

30 m² of curated space
Integrated storage & utility
Private, self-contained lavatory
Minimalist, intentional profile
Full-length gallery layout
Optional feature wall
Climate-controlled for comfort
100° radius tilt/dimmable downlight system

Question 3

How do I book a space?

Accepted Answer

We’ve set out to make booking as simple as possible. Fill out the enquiry form on the homepage and we’ll respond as soon as possible to confirm availability.

Question 4

What kind of events can I have at Prodo?

Accepted Answer

It’s up to you! We consider ourselves a creative medium. Here are some events we would love to host in the space (non-exhaustive):

Arts (showcasing, spotlighting and dynamic galleries)
Retail & Fashion (pop-ups)
Food exhibitions (pop-ups, tastings etc.)
Brand events
Private Events
Bespoke activations

Question 5

What is included with my booking?

Accepted Answer

We’re dedicated to offering the most seamless experience possible for our users. Each booking comes standard with full access and use of contained facilities within the space, utilities, monitored security, pre and post cleaning as well as a suite of customised branding solutions and fitting options available as an add-on to fully optimise the potential of the space.

Our model is designed to be as flexible as your imagination is boundless, so we are prepared to meet your needs where possible.

Question 6

Can I tour the space before booking?

Accepted Answer

Absolutely, we encourage you to take the opportunity to visualize your idea, event, brand within the space. Request a viewing through our contact form, here.

Question 7

Can I extend my booking?

Accepted Answer

Sure, subject to calendar availability and the overall booking term. We will get back to you as soon as we confirm these. Early extension requests make it easier it to accommodate your needs.

Question 8

What if I need technical support during my event?

Accepted Answer

Support staff will be on hand to assist with any needs during your booking.

Question 9

What is your cancellation policy?

Accepted Answer

We understand plans can change, especially in Lagos. Our general cancellation policy is:

Full deposit refund if canceled more than 30 days before the booking start date (processing fees may apply)
50% refund if canceled up to 14 days before start date
No refund if canceled less than 7 days before the start date

For full details,  reach out to us for confirmation.

Question 10

Are there any extra fees?

Accepted Answer

All mandatory fees are displayed during the booking process and reflected in the final booking confirmation received. Optional add-ons may be available on request.

Question 11

What happens if my booking is cancelled?

Accepted Answer

In the event we reluctantly have to cancel your booking, we will inform you and work hard to provide a suitable alternative with minimal disruption. If we can’t, you’ll receive a full refund, including any service fees.

Question 12

Am I covered in the event of damages?

Accepted Answer

We understand accidents happen, that’s why we carefully constructed a security deposit model that ensures no surprise charges for any unintended damages. A form of insurance, for your peace of mind, and fully refundable after our seamless and transparent checkout process.

Question 13

Who do I contact if I have an issue during my booking?

Accepted Answer

We’re here to help! If you experience any problems before or during your rental, your booking confirmation will contain all necessary contact details. Our support team remain on hand to assist you!

Question 14

Can I decorate the space for my event?

Accepted Answer

Absolutely! All guidelines on decorations and fittings can be found in our Terms of Service. We are happy to accommodate your vision, whatever that is! In the event of a pre-agreed custom arrangement, the space will need to be returned to its original state.

Question 15

Can Prodo help promote my event?

Accepted Answer

Yes, we work just as hard as you do to facilitate and showcase all the amazing brands and ideas that bring our space to life. Our website has a live event calendar which you can choose to opt-in to. We don’t offer this option to private bookings/events.

Question 16

How long can I book the space for?

Accepted Answer

Our minimum booking term is 24 hours, with a maximum presence of 3 months for a longer installation, subject to calendar availability. Our focus is maintaining a diverse mix in users throughout the year, bringing new life to the space as often as possible.

Question 17

Is Wi-Fi available at the space?

Accepted Answer

Yes, Wi-Fi connectivity comes standard in your booking.

Question 18

Can I host an event outside of regular business hours?

Accepted Answer

Potentially. We are working hard to accommodate out of hours events, especially for our private event hires. Currently, Hours of operation are 9am - 9pm with later closure permissible on request.  We will certainly issue an update via our website and social channels once details are finalized.

Question 19

What if I want to rent a space for something outside of the listed purpose?

Accepted Answer

We try to be as flexible as possible. If you don't quite fit, please reach out via the contact form here and we can explore how Prodo can work for you!

Frequently Asked Questions